What have you done for me lately? ~ Tommy Middaugh

 

We all know the expression, “You never get a second chance to make a first impression.” It’s true that first impressions are extremely important, especially in the business world. If you give a new customer a poor experience the first time they shop with you, they probably won’t come back for more. And even worse, they won’t refer your business to their friends and may even share their bad experience instead. Every business knows to aim at making the best first impression with every potential customer. Does this mean you shouldn’t keep trying your best once you’ve made a new client’s first shopping experience a success? Absolutely not, your second, third and all future impressions are what really matter. If you want to maintain the new customer base you’ve worked so hard to acquire, you need to grow your business through referrals.

 

Customer loyalty is very important to all of us at Travel To Go and that’s why we’re always finding new ways to please our new and existing members. We not only deliver 5-Star Service at every customer’s point of contact, we also continue to expand our line of products and services that we acquire through affiliations and partnerships. Let’s be honest, our travel club members are not the only ones we strive to please. We take good care of our network of distributors so that we can create long-term, trusting partnerships with them. We provide them with the sales and marketing materials they need to represent our business to their own customers. Our latest communication tool, a newsletter, is another way we’ve found to keep in touch with our network. In this manner we continue to make a great impression.

 

So, what have we done for you lately? How did your latest vacation turn out? I encourage you to share your experience with us on our company’s Facebook page