Just spend a
few days in the Travel To Go office, and one thing you’ll notice right away is
that we don’t pigeonhole our employees. That is because we don’t hire people to
fill specific positions that we expect them to stay in for years to come. In fact,
we’re all about developing talent and encouraging our people to learn and grow.
Many of our
employees who now work as part of our sales and marketing teams started out as
phone travel agents. Training is very important to us and we put our most
experienced travel specialists in charge of training the newcomers. As for our
current employees, we make sure they continue their learning curve by signing
them up for cross-training. This is a great way for them to find out how other
departments work, and if they’d like to move to that department in the future.
Cross-training also gives our employees some insight at what other departments
go through and how their department and work ethic can help or impair other
employees and the company. Ensuring that our employees understand how all of
the departments work together is a great way to make us all more productive and
united.
And let’s always
remember how important it is to think out of the box. We encourage every
employee to do so and come up with great ideas or changes to improve our
business processes. This “out of the box” mentality is what has helped our business
grow more aggressively over the past year. We’re proud to have many employees
with great ideas and we’re glad they feel empowered to share them with us every
day.
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