What 5-Star service really means ~ Jeanette Bunn

Since the day we founded Travel To Go, we’ve been working hard at “Making Dreams Come True” and providing 5-Star service to our 50,000 members. Our goal is to go above and beyond what our members expect from a travel club and to give them an exceptional traveling experience in terms of quality, service and value:

 

·         Quality: we feature a large variety of vacation options, such as beautiful, spacious condominiums in sought after locations, and luxury cruises in many attractive parts of the world

·         Service: we don’t just provide traveling options to our members (cruises, tours, hotel and condominium stays), but also educate them on the advantages of each depending on their personal preferences and needs.

·         Value: we’re able to offer some of the largest discounts in the travel industry (up to 75%)

 

Travel To Go employees sincerely care that all members receive outstanding customer service by being:

·         Friendly from the moment they pick up the phone and greet you as a human being, not a number

·         Enthusiastic about your vacation plans

·         Caring about your specific needs (e.g. travel dates, traveling far away or close to home)

·         Respectful of your requirements (e.g. looking for family-friendly destinations when traveling with children)

·         Productive by booking your reservation promptly

·         Thankful for your member loyalty

 

If you’ve experienced our 5-Star service first-hand, we’d love to hear from you in the Comments section below.